Family Adventures RV Rentals is a complete rip off - - beware!! We selected a specific RV which suited our needs, paid for the reservation and then waited. At the last minute, and with no notice - they switched the reservation to a completely different RV!! The owner delivered the RV, but had not checked or tested any of the basic systems - - while we were walking the RV in our driveway, we discovered that there were no televisions, the water tank had a major leak - so no water for the entire trip, the levelling jacks did not work, the step did not work, and the RV was rented to us in a state of complete filth (had not been cleaned in months). Not wanting to cancel our vacation, we accepted the RV, but have been trying to deal with Family Adventures RV Rentals for several weeks to get at least a partial refund for the trouble - they are impossible to deal with, very rude, most times they do not even answer the phone, they do not call back when they say they will call back. All in all - this was a terrible experience. BEWARE!!! 1293e19
 Comments (3) |
| 1. Written by John on July 8, 2011 from chicago, illinois, US Ron. Sounds like we are in the same boat. I leased my motorhome to Robie as well. I just got it back today. Its in bad shape. I am trying to contact him as well. I believe I may have to contact an attorney. |
| 2. Written by Ron on July 4, 2011 from las vegas, nevada, US I had leased my RV to them for rental. I at this time am owed alot of money and there were damages that they did not repair. I am looking to bring up charges next week against Robie Kauo. If anyone has had retal or leasing dealings with them please contact me. |
| 3. Written by John on June 19, 2011 from chicago, illinois, US Is this place located in Lehi, Utah? May I ask which RV you rented from them? |
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